At Hippocampus Hotel, our priority is the health, safety and well-being of our guests and colleagues. Now, more than ever, due to the state of COVID-19, we focus on the experience of our visitors and ensure that we follow the protocols of the world's leading health experts, including the World Health Organization and the Centers for Disease Control and Prevention. (CDC).
Our valuable staff has attended COVID-19 training courses and received training certifications from a reputable H&S organization, a strategic partner of HHC. Our colleagues and staff are examined twice a week. Staff always make use of Personal Protective Equipment due to the measurements.
Welcoming takes place at the reception desk or at our beautiful outdoor area. Check-in is at 15:00 and check-out is at 11:00 according to Covid-19 measurements, in order to ensure proper cleaning and disinfection of the rooms.
The rooms provided to our guests are properly cleaned and disinfected. Maintenance service is only available when guests are not in the room. We follow a strict cleaning and disinfection schedule using selected and certified products from world acclaimed suppliers. Our guests are encouraged to use the W.C. of their room and not the public W.Cs as much as possible. Common areas, including public toilets, are frequently cleaned and disinfected.
Our Cocktail snack bar and restaurant are strictly following the HACCP protocol. The buffet breakfast restaurant is reorganized and managed by our cooks and members. The setting of the tables follows the instructions of physical distance. According to the measurements, guests and staff use Personal Protective Equipment. The bar is reorganized to ensure physical distance.
Sunbeds will be disinfected frequently. PH and chlorine levels are monitored daily to ensure the disinfection of the pool.
We are committed to health, safety and cleanliness. We adhere to the highest standards of health and safety, while following all the necessary protocols that allow us to be fully prepared for all situations. We follow direct instructions from government agencies and work with local authorities. We have started a formal collaboration with Dr. Chronis Mantas, with the possibility of visiting the appointed doctor at the hotel, official representative for Covid-19 cases. Let our team inform you with all the useful information about Santorini and Covid-19.
We value the health and safety of our guests and colleagues above all, but without compromising on the experience of our guests. The Hippocampus Hotel is designed to offer a familiar hospitality experience while ensuring comfort and well-being for its guests. In addition, our effective team at the reception desk will always be at your disposal to organize for you a personalized vacation to experience the rare beauty of Santorini, always ensuring your safety with all the official measures.
We do our best to offer a safe environment so that our guests have a vacation full of amazing experiences and eternal memories. Thank you for your understanding and cooperation.
We look forward to welcoming you to the Hippocampus Hotel.
The Hippocampus Hotel family.